If for any reason, you are not satisfied with the product, we are happy to help
The following return policy is only applicable on items sold on abracadabrakids.com. You must meet all the criteria in order to be granted an exchange
- Products can be exchanged for items of same or higher monetary value.
- Exchange must be initiated within 7 days from the date of delivery to the customer.
- Items will be exchanged only if they are in a good condition, are in the original packaging and the buyer has the receipt for the order.
- Sale items are not applicable for exchange.
- Certain products cannot be exchanged for hygiene and safety reasons. These include reusable diapers, face washers, face wipes.
You need to follow these steps in order to receive an exchange:
- Step 1: Write to us on the contact us page (link here) outlining the reason for return.
- Step 2: Once we have authorized the return you will receive an email/phone call from us.
- Step 3: Courier the product along with the original packaging and receipt to our office.
Address: Ashirwad Exim Pvt. Ltd.
Plot No. 4, Gupta Colony, Near ‘A’ Block
Dayal Bagh, Faridabad, Haryana- 121009
- Step 4: Once we have received your package we will send out the exchange item to you.
If you’d like to cancel an order after making a purchase you can do so, free of charge, until your order has been dispatched from our warehouse.
Cancelations after dispatch are not permitted.
You will receive an email once your order has been confirmed from our end. You can send us an email on firstname.lastname@example.org requesting cancelation until you receive another email from us confirming the shipment of the order.
To request a cancelation please send us an email on email@example.com
Unfortunately, at this time we do not offer any refunds. We will be happy to exchange your order. We apologize for any inconvenience caused.