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Refund & Return Policy

We will happily accept returns and exchanges, for free, within 30 days from the purchase date on all items, excluding Sale Items, Diapering items, Gifting items, and Furniture.  All returns should be in original product packaging and unused condition for a full refund.

We accept free returns of new & unused items purchased through our website within 30 days of original purchase date.
Returns of unused items in original packaging will receive a full refund to your original payment method in 5-7 business days (excluding original shipping fees).
Please reach out to our customer service team at sales@abracadabrakids.com to request a shipping label. Please include the order number, the reason for return along with images for us to verify
If your item was purchased at a retailer or any other online portal, please contact the original point of purchase for a refund or replacement.
All sale items are final sale, and no returns will be honored.

EXCHANGE POLICY

We offer exchanges! You can exchange your new, unused items if you need a new size or color through our returns and exchanges portal. Exchanges may be placed within 30 days of the order date.

If you received an item as a gift and would like to return, you can do so within 30 days of the shipping date, and will receive a merchandise credit on a digital gift card. Please email sales@abracadabra.com with your request, so we can process this for you.

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